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Senior Data Analyst

Headspace

Headspace

IT, Data Science
United States · Remote
Posted on Tuesday, July 9, 2024

About the Senior Data Analyst at Headspace:

We are looking for an experienced and strategic senior data analyst for our Data team. You are responsible for measuring and building insights and actionable recommendations that facilitate performance improvements within the customer engagement areas of enrollment, activation, engagement and retention/member-outcomes. Your cross functional leaders and peers will be made up of individuals in Engineering, Product Design, Product Management, Product Marketing, and Operations. This role will support the planning, development, launch, and growth for our D2C and Care core products. As this is a highly visible role, we require candidates who excel at turning business priorities into analytics projects that can support and guide business decision making in a timely manner. You will play a critical role in helping us achieve our mission of providing every person access to lifelong mental health support.

What you will do:

  • Own and drive strong business outcomes through impactful data projects
  • Provides thought leadership with cross-functional partners by translating business problems into analytical frameworks and independently recommending actions based on these insights
  • Demonstrates strong research skills, with the ability to independently gather, analyze, and synthesize information from various sources
  • Operates as a subject matter expert on statistical analysis, test & design of experiment, analysis methodology, and financial impact analysis
  • Develops a structured approach for root cause analysis for critical business metrics and facilitates discussions with peers, leaders, and stakeholders to drive optimization efforts
  • Automates various analytical processes including experimentation readouts to enable self-service capabilities
  • Develops data product requirements, dashboard scopes, and automated reports while iteratively scoping and building relationships with data partners which include Data Engineering, and Business Intelligence
  • Collaborates with Business Intelligence engineering teams to execute on short term data-driven initiatives and formulate a long-term vision of data-driven reporting and metrics
  • Has a track record of successfully initiating and leading projects or strategies based on independent analytical findings
  • You are passionate about presentations and bringing your insights to life in front of cross-functional and executive audiences

What you will bring:

Required Skills:

  • 6+ years of well-rounded analytics experience
  • 4+ years of experience in working directly with executive leadership and product leaders
  • 6+ years of experience in analytics areas that focus on customer growth and engagement
  • 4+ years of experience in owning data products and driving strategic utility of data
  • 3+ years of progressive experience in healthcare analytics is preferred
  • 6+ years of experience in big data technologies (Redshift, S3, Databricks, Datalakes, Spark…)
  • Advanced in SQL/Python/R/Looker/Tableau/Statistics/Amplitude/Domo/CoreMetrics/GA/Excel
  • Bachelor's or master's degree in computer science, statistics, mathematics, or a related field

Preferred Skills:

  • Experience in Digital Health, high growth SaaS/, and/or Mental Health industries and within a rapid growth environment

Pay & Benefits:

The base salary range for this role is determined by a number of factors, including but not limited to skills and scope required, relevant licensure and certifications, and unique relevant experience and job-related skills. The base salary range for this role is $116,645 - $175,000.

At Headspace, cash salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, unlimited, free mental health coaching, generous parental leave, and much more. Paid performance incentives are also included for those in eligible roles. Additional details about our Total Rewards package will be provided during the recruitment process.

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.


Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment.

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice