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Operations Manager, Product Development

Kingdom Supercultures

Kingdom Supercultures

Product, Operations
Brooklyn, NY, USA
Posted on Saturday, May 18, 2024

OVERVIEW

Kingdom Supercultures creates and sells functional ingredients that actually work. We call them “Superculture ingredients” — a new class of probiotics and postbiotics that we intentionally design to make a quantitative impact on unmet health needs and to address these needs at their root. We’re actively selling Superculture ingredients for oral and immune health in pets, and are releasing our first Superculture ingredient for humans in 2026. We founded Kingdom in 2019 to cultivate healthier living with natural microbes and have raised $30M in venture funding from top investors.

We’re looking for a high-performing and growth-oriented Operations Manager, Product Development to join our small but mighty team. This individual will lead project management of our Superculture ingredient R&D end to end, working cross-functionally to support ingredient development from inception through full technical validation. You will play a leading role in taking our ingredients from concepts to multi-million dollar, patent-protected assets that deliver real, noticeable health impacts.

This is a full-time, in-person role at our headquarters in Brooklyn, NY, and will involve occasional travel to customers or manufacturing partners.

RESPONSIBILITIES

In this role, you will be the central person responsible for the project management and execution of our Superculture ingredient development, ensuring that we deliver efficacious solutions for key unmet health needs. In this work, you will collaborate closely with our scientists, key commercial team members, and external partners to develop our ingredients and improve our technical organization and processes. Your activities will include:

  • Own and continuously improve our ingredient development tracking and organization structures, including planning documents and tools, meeting structures and cadence, and communication across workstreams

  • Set, maintain, and communicate timelines for end-to-end R&D in collaboration with technical and commercial workstream owners, working back from critical technical milestones, customer deadlines, economic targets, and company-wide Objectives and Key Results

  • Lead cross-functional team project meetings, setting the agenda and ensuring team members come prepared to discuss key topics, and ensuring follow through after the meeting, including clear next steps and owners

  • Coordinate complex technical workstreams (e.g., new technical capabilities and validation activities such as clinical trials, etc.), including structuring team discussions to align on owners, key sub-workstreams, and timelines

  • Coordinate and manage ingredient validation with internal and external stakeholders, including CROs and independent advisors

COMPETENCIES & QUALIFICATIONS

  • 2-4+ years of experience in an operating, project management, or other business role, preferably in a scientific/R&D environment

  • Supremely well-organized, with a track record of effectively managing multiple complex projects against deadlines

  • Strong interpersonal skills, including ability to engage with both technical and commercial team members to drive business outcomes

  • Clear, concise written and verbal communication

  • Strong problem-solving skills and ability to structure complex, ambiguous challenges and manage them from start to finish

  • Comfort navigating deeply technical subject matter, including experience utilizing technical information when making strategic and operational decisions

  • Degree or experience in STEM field (preference for biology or engineering)

Not sure you meet 100% of our qualifications? We encourage anyone who thinks they could excel here to apply, no matter their background, how they identify, or their professional background. Applicants will never be disqualified nor discriminated against by race, class, religion, gender identity or expression, sexual orientation, national origin, age, veteran status, disability status, or criminal history.

OUR VALUES

  • Solve from first principles

    • We have a deep-seated curiosity about the most important problems facing the business. Our nature is to dig deeply into their details, question assumptions, understand the smallest details, and to drive towards the best possible solution using these insights. This makes us very effective in crafting new solutions and operating in ambiguous circumstances.

  • Collaborate with kindness

    • We are exceptionally low ego, and treat each other with respect, compassion, and humility. We hold one another to high standards, but do so while being deeply committed to each other’s wellbeing. We invest in each other’s growth, and are willing to engage in difficult conversations and deliver direct, constructive feedback when necessary. We are always willing to take the initiative in making something better, and to jump in and help others when they need it. This enables us to operate as one team, where ideas are valued by their merit and everyone matters.

  • Be resourceful and resilient

    • We figure out how to make things work, and how to accomplish our goals regardless of what stands in the way. We’re keen to confront challenges together through proactive planning and scrappy methods, and we reliably depend on one another to do what we said we would. Importantly, when things do go wrong, we learn quickly from our missteps, adapt our approach, and push forward. This makes us fearless in pursuing lofty ambitions, and allows us to succeed by being highly capital efficient.

WHY JOIN KINGDOM SUPERCULTURES?

  • Meaningful work: Bring Superculture ingredients that enable healthier living to the world, while building a fast-growing business and driving millions of dollars in new ingredient revenue.

  • Valued member of a high-performing team: Become a leader of a fast-growing team that rewards high performance with advancement opportunities and greater responsibilities.

  • Growth and learning: Lead Kingdom’s development of new manufacturing capabilities and operations that will challenge you to master commercial, technical, and operational issues alongside the team. With your cross-functional responsibilities, you will also have the opportunity to learn from and shape Kingdom’s commercial strategy, product development, and technical approach.

  • Ownership and autonomy: Build-out Kingdom’s manufacturing capabilities and operations to support rapid scaling of our ingredients, a critical part of our business, with the mentorship and support of the Kingdom leadership team.

COMPENSATION AND BENEFITS

  • Competitive salary and generous equity upside

  • Fully-paid medical, vision, and dental insurance

  • Flexible paid time-off (PTO)

  • Parental leave

  • 401k participation

  • Commuter benefits: subsidized Metrocards, free Citibike, free parking

  • Office kitchen fully stocked with fruit, snacks, and beverages