Transcript Review Assistant, Production (Remote)

Full-Time, Remote / Hourly, Non-Exempt / Includes Benefits, PTO, Flexible Schedule, & Equity

Steno is growing! We’re looking for a Transcript Review Assistant to join our winning team, which is revolutionizing the court reporting industry every single day. We’re a diverse team from all over the country (and beyond) and we’re crazy about redefining the boundaries of an outdated industry.

In this role, you will be instrumental in supporting our Transcript Review team, ensuring our team is able to function in a timely, efficient, and organized manner. Operating with a hospitality mindset and often under pressure, is critical to ensuring our internal and external clients are able to operate at full capacity.

Who are you?

We’re looking for folks who are highly organized and thrive in a busy, fast-paced environment. If you are ready to hit the ground running and want to have a direct impact on the quality of services we provide to our clients, then this role is for you!

On a regular basis you will

• Review transcripts and perform reviews following a preset set of guidelines and formulas.

• Correspond with court reporters regarding transcript review.

• Prioritize job assignments according to priority status.

• Manage files in preparation for the transcript review process.

• Perform data entry across multiple platforms (attention to detail is a must!).

• Carefully handle depositions–we expect the utmost discretion when it comes to handling sensitive information for our clients.

• Develop and collaborate on ideas that help improve the efficiency and workflow of the Transcript Review team.

• Assist the Transcript Review team in additional daily tasks and research as needed.

• Utilize spreadsheets for tracking metrics and data.

You’re gonna crush it if

• You have 1+ years of administrative experience.

• You are highly organized with excellent attention to detail and critical thinking skills.

• You have strong written and verbal communication skills–we’re a digital and dispersed team always working to keep each other informed.

• You offer high quality and hospitable customer service–we love people and we hope you do too.

• You are enthusiastic about the opportunity for growth within the company and working for a start-up.

• You are comfortable with and capable of working independently in a fast-paced, remote environment where you’ll need to learn new skills and systems quickly.

• You are proficient on both Mac and PC; Google Drive and Slack experience is a huge plus (bonus points for experience with a Wiki platform!).

Compensation & Benefits

• Salary - $20-$22/hr

• Health, Vision, & Dental Benefits - generous company-sponsored health plans for both employees and dependents, including comprehensive vision & dental

• Wellness/Mental Health - shared benefits to be used among employees and families

• Flexible Paid Time Off - allowing employees to find balance in their lives

• Options of Equity - we know our success is nothing without our team

• Access to a 401k through Guideline

• A home office setup and a monthly stipend to offset internet and phone costs

Our Team

The transcript review team is a highly reliable and super motivated team. A diverse group working throughout the country, we’re responsible for ensuring we are delivering quality transcripts to all of our clients.

We are tech-savvy perfectionists and collaborative team players. Not only do we work under tight deadlines, but we are also constantly evaluating and reevaluating our own processes to make them more efficient than they were the day before!

If a fast paced environment that keeps you on your toes is not for you, then the transcript review team is probably not the right fit. But if you don’t shy away from a little chaos and you are a natural troubleshooter, then you may just find the home you are looking for here.

About Steno

• Founded in 2018; grown from 9 to a fully remote team of about 300 in 5 years

• Values: be highly reliable, constantly innovate, operate with a hospitality mindset

• Diverse backgrounds welcome! Steno employees have a unique blend of legal, technology, operations and finance experience

• We are revolutionizing the litigation and court reporting industry

• Flexible deferred payment options (e.g., DelayPay)

• Cutting-edge technology - unique products and integrations to maximize the output of legal professionals

• White glove, concierge customer service that our clients rave about

Application Information

• Steno is an equal opportunity employer and does not discriminate based on any characteristics that are protected under the law. All employment decisions are based on qualifications, merit, and business needs.

• Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com.

• Steno personnel will always have either a steno.com email address or will contact you via Rippling Recruiting. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer is extended.

• Applicants should receive a confirmation email immediately after applying. If you haven’t received it, check your email spam folder and approve the sender address to ensure receipt of future communications.

• Information provided to Steno, such as professional credentials and skills, educational and work history, and other information that may be included on a resume or application, is collected and stored in our system, but we never disclose or sell your personal information.